As a liquor delivery company, it’s our duty to make sure that our customers get their orders in the best condition, considering that alcoholic beverages come in glass bottles, which can easily break if not handled properly.
During the delivery process, there are a bunch of things that we can do in order to make the entire process a good one.
But what are those things?
Below, gift delivery Calgary will be listing down some things that liquor delivery companies can do in order to improve their gift delivery services.
5 Things You Can Do To Improve Gift Delivery Services
1. Hire A Professional Packer
The first thing that you want to do is hire a professional packer for your gift delivery services, especially if you have a lot of orders coming in. Hiring a professional packer will help you improve your packing efficiency and improve customer satisfaction, considering that they will be getting a professionally packed gift. I mean, no one wants to get a gift in a package that’s really hard to look at, right?
2. Handle with Care
The second thing that you want to do is handle the boxes or packages in care. It’s important to keep them safe throughout the entire trip, make sure that no one is throwing the packages around and you are placing them in the right places during delivery.
If possible, try to hand out the package to an actual person instead of just throwing the package outside their house.
3. Use Strong Boxes
It’s time for you to invest some money into really nice and tough boxes, considering that you need to prioritize customer satisfaction. If you are sending out a lot of gifts in a single order, try to use liquor boxes for them, especially if they are fragile items. Using liquor boxes will allow you to keep everything inside safe and believe us, they are pretty strong.
4. Add A Note
The fourth thing that you want to do is add a note inside or outside the box where a sweet little message is handwritten. This allows you to make the customer feel special and if they made a pretty huge purchase, try to hand out some free stuff to them. For example, if they ordered 10 whiskey bottles, give them a sample bottle for free!
5. Have A Quality Checker
Before the order gets sent out, it’s important that someone checks out everything. Having a quality checker will allow you to reduce the chances of sending out the wrong package to the wrong person, which will just be really tough for you and the customer.
Did we miss out on anything in the list above? Let us know what we missed out on by leaving a comment in the comments section below!